Terms and Conditions

AVAILABILITY OF APARTMENTS

The apartments will need to be reserved in advance to ensure availability. We require a minimum stay of four nights during the low seasons. During the peak season such as the Carnival and New Year, we require a booking of at least seven nights. 

FINAL PAYMENT

The balance for your stay in Rio will need to be paid in full upon your arrival in cash, after the inspection of the apartment and receipt of the keys. We accept Brazilian Reals (BRL), American Dollars (USD) or European Euros (EUR).

CHECK-IN TIME

Our official check-in time is between 12:00 to 23:00, should the client arrive and check-in after 23:00, will be charged an additional R$50. If the reserved apartment is available before the check-in time, the client can check-in earlier without any extra cost.

CHECK-OUT TIME

Our official check-out time is 10:00. If no one rents the apartment on the day of the check-out, Apartment in Rio will not charge the client a late check-out fee in case he decides to leave later than 10:00. The time of the check-out can be discussed one day prior.

CANCELLATION

Reservations will not be reimbursed under any circumstances.

HANDOVER OF KEYS

When you arrive at Apartment in Rio, our friendly staff will greet you and orient you to your reserved apartment. You will need to present a passport or a national ID for registration. Once you have been oriented to the room and made sure that everything is fully functional, we will be handing over the apartment keys to you. Keys will need to be returned during checking out of the apartments.

NO PETS.